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Disclosure of Consumer Information – Your Right to Know

Cal State San Bernardino is committed to providing students, their families and the campus community full disclosure of all consumer information as required by state and federal laws and regulations. The laws are intended to satisfy students' right to know, and afford the opportunity for students to make fully informed choices regarding the institution they elect to attend. Please take a moment to review the information below.

About Cal State San Bernardino

Consumer and disclosure information relating to current degrees and programs offered by the university, accreditation information, and lists of faculty and administrative personnel can be accessed in the university Bulletin of Courses, or call the CSUSB Office of Admissions and Student Recruitment at (909) 537-5188.

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Notice of Student Rights under the Family Educational Rights and Privacy Act (FERPA)

The federal Family Education Rights and Privacy Act of 1974 (FERPA), and regulations adopted subsequent to the Act, set out requirements designed to protect students' privacy in their records maintained by the university. The university has incorporated FERPA into its Student Records Administration Policy. The complete FERPA policy is also available. For more information, or to obtain a copy of the Student Records Administration policy, please call the CSUSB Office of the Registrar at (909) 537-5202.

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Financial Assistance Information

Consumer disclosure information relating to financial aid includes: cost of attendance, description of need and non-need aid types, application procedures and processes, student eligibility requirements, students’ rights and responsibilities, criteria for selection of recipients and awarding funds, loan counseling, disbursement information, refund and repayment policies, satisfactory academic progress policy for financial aid, appeal procedures, and financial aid availability for students abroad. All of this information can be accessed on the CSUSB Office of Financial Aid website, or by calling (909) 537-5227.

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Financial Aid Refund and Repayment Policy

A repayment will be owed to the university if a student drops courses before the quarter census date or completely withdraws from all classes before the 60 percent point of the quarter. Before deciding to drop classes, visit the Financial Aid Office in University Hall and make an appointment with a Financial Aid adviser. The policy on repayment of financial aid is available online. More information can be accessed on the CSUSB Office of Financial Aid website, or by calling (909) 537-5227.

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Financial Aid Penalties for Drug Law Violations

A federal or state drug conviction of possession or sale of drugs can disqualify a student from receiving financial aid. More information can be accessed on the CSUSB Office of Financial Aid website, or by calling (909) 537-5227.

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Special Facilities and Services Available to Students with Disabilities

At Cal State San Bernardino, there are more than 500 students with verified disabilities served by the university’s Services to Students with Disabilities (SSD) office.

Since 1978, the campus has experienced dynamic growth in its population of students with disabilities. The SSD office provides the necessary support services instrumental for the achievement of chosen academic goals. Services are critical to a student's success; therefore, needs are assessed on an individual basis. This highly personalized approach has enabled the SSD office to successfully help thousands of students achieve their chosen academic goals.

Information regarding special facilities and services available to students with disabilities are available at the SSD website or by calling (909) 537-5238 or TDD (909) 537-7230.

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Transfer of Credit; Articulation Agreements

Credit for work completed at institutions of recognized accreditation will be accepted toward the satisfaction of degree requirements at CSUSB within limitations of residence and major requirements, community college transfer maximums and course applicability. Frequently asked questions regarding transfer are answered by the CSUSB Office of Admissions and Student Recruitment or by calling (909) 537-5188. Complete articulation agreements with all public colleges and universities in California are available on the ASSIST website.

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Information on Student Body Diversity

In our commitment to the furthering of knowledge of students and fulfilling our educational mission, Cal State San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. In our commitment to diversity, we welcome people from all backgrounds and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. Our commitment to work toward an environment that values diversity requires that we create, promote, and maintain activities and programs that further our understanding of individual and group diversity.

We are pleased to present the diversity of our student population for your perusal. Further details may be obtained by contacting the CSUSB University Diversity Committee at (909) 537-5032.

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Information on Placement of and Types of Employment Obtained by Graduates of the School's Degree or Certificate Programs

This Recent Graduate Survey is completed by alumni who graduated within the past several years. Questions include satisfaction with CSUSB and the program, effectiveness, employment and further studies. For additional information, please contact the CSUSB Office of Institutional Research at (909) 537-5052.

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Information on the Types of Graduate and Professional Education in which Graduates of the School's 4-year Degree Programs Enrolled

This Recent Graduate Survey is completed by alumni who graduated within the past several years. Questions include satisfaction with CSUSB and the program, effectiveness, employment and further studies. For additional information, please contact the CSUSB Office of Institutional Research at (909) 537-5052.

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Retention Rates of Certificate- or Degree-seeking First-time Full-time Undergraduate Students

Graduation and retention rates for full-time, first-time undergraduates are available online. The information is also displayed by gender and by ethnicity. Degree completion, retention, and graduation rates can also be obtained by calling the CSUSB Office of Institutional Research at (909) 537-5052.

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Prevention of Drug and Alcohol Abuse

The Drug Free Schools and Campuses Act of 1989 requires that all students be notified annually of Cal State San Bernardino's Policy Regarding the Sale, Consumption and Possession of Alcoholic Beverages. The Biennial Review Report on Alcohol and Other Drugs Programs and Policies is available for review in the CSUSB Office of the Vice President for Student Affairs, University Hall 231.

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Campus Security Policies and Crime Statistics Report (Clery Act)

Cal State San Bernardino places the highest priority on your safety, and we rely on community members to share our commitment and actively participate in creating a safe and secure living, learning, and working environment. In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (The Clery Act), the university's annual security and fire report includes statistics for the previous three years concerning reported crimes that occurred on or around the campus. A copy of the report may be printed directly from the website, or a printed copy of the report may be requested by contacting CSUSB Police Records at (909) 537-3552. A copy of the report will be mailed to you.

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Missing Persons Procedure

The process to follow to report a missing resident living in on-campus student housing facilities is included in the University Police Safety Report. A copy of the report may be printed directly from the website, or a printed copy of the report may be requested by contacting CSUSB Police Records at (909) 537-3552. A copy of the report will be mailed to you.

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Designating an Emergency Contact Person

By utilizing MyCoyote, an emergency contact person may be designated for use by campus personnel. For more information on MyCoyote, contact the MyCoyote eHelp Center.

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Emergency Response and Evacuation Procedures

CSUSB will utilize available media to notify the campus community upon the confirmation by university police officers of a significant emergency or dangerous situation involving an immediate threat to the health or safety of students or employees occurring on the campus. For further details, access the CSUSB University Police Safety Report. A copy of the report may be printed directly from the website, or a printed copy of the report may be requested by contacting CSUSB Police Records at (909) 537-3552. A copy of the report will be mailed to you.

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Fire Safety Report

Cal State San Bernardino's annual fire safety report is included in the University Police Safety Report. A copy of the report may be printed directly from the website, or a printed copy of the report may be requested by contacting CSUSB Police Records at (909) 537-3552. A copy of the report will be mailed to you.

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Policies Regarding Vaccinations

The Student Health Center provides clearances for the university admissions requirement. All new and re-admitted California State University students born after Jan. 1, 1957, are required to present proof of measles and rubella immunizations to the Student Health Center. The hepatitis B vaccine series is required of first time enrollees under the age of 19. However, you may be exempt for both of these requirements if you've graduated from a California public school during or after 2005. More detailed and specific requirements may be viewed on the CSUSB Student Health Center website, or may be obtained by calling (909) 537-5241.

CSUSB has joined the California Immunization Registry (CAIR), a computer-based immunization tracking system developed to assist medical providers and other approved agencies to track and review immunization information for individuals. CAIR assesses immunization needs, reminds/recalls patients, avoids unnecessary or redundant immunizations and controls disease outbreaks. Information in CAIR is only available to authorized providers/agencies, local health departments and the California Department of Public Health.

How does the CAIR program help you?

  • It keeps track of all shots, so you don't miss any or get too many.
  • It sends reminders when you need shots.
  • It gives you a copy of the shot record from the doctor.
  • It can show proof about shots needed to start school or a new job.

If you DO want your records in the registry, do nothing. You're all done.

If you DO NOT want your doctor's office to share your immunization information in the registry: Please request the "Decline or Start Sharing/Information Request Form" from the Student Health Center.

To find out more about the CAIR program, please visit CAIR website.

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Policies and Sanctions Related to Copyright Infringement, and Liabilities Students May Face for Unauthorized Distribution of Copyrighted Materials

The unauthorized distribution of copyrighted material is a violation of a federal law, the Digital Millennium Copyright Act §512(c), and also a violation of CSU policy, the CSU San Bernardino Acceptable Use Policy for Electronic Communication  and  the Standards for Student Conduct. Since this type of activity also places the university at risk for possible criminal and civil liability, the university investigates each notice of possible violation and applies to the fullest extent all current applicable policies.

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Polices and Disciplinary Action Related to Plagiarism, Cheating, Other Forms of Academic Dishonesty, and Behavioral Misconduct

Plagiarism and cheating are violations of the Student Conduct Code. Definitions and procedures for addressing cheating and plagiarism are found in the Faculty Senate's Policies and Procedures Concerning Academic Dishonesty, Standards for Student Conduct, and Executive Order 1073 - Student Conduct Procedures.  Behavior that is not consistent with the Standards for Student Conduct and/or conducive to a safe living and learning community is addressed in accordance with the Standards for Student Conduct and Executive Order 1073 - Student Conduct Procedures.  Copies of the policies and procedures may also be obtained by requesting a copy from the CSUSB Office of the Vice President for Student Affairs in University Hall 231 or at (909) 537-5185.

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Textbook Information

The online class schedule provides access to recommended or required textbooks for each course section, including title, author, edition, copyright year, publisher, ISBN, and cost for new or used copies. The university’s Coyote Bookstore provides information on renting textbooks, purchasing used textbooks, textbook buy-back programs, and alternative content delivery programs. For more information, please call the Coyote Bookstore at (909) 537-3966.

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The Equity in Athletics Disclosure Act

In compliance with the Equity in Athletics Disclosure Act (EADA), the Cal State San Bernardino Athletics Department posts the athletic programs participation rates and financial support data on the CSUSB athletics website by Oct. 15 of each year. The information remains on the website throughout the fall quarter. The EADA is designed to make prospective student-athletes aware of a school's commitment to providing equitable athletic opportunities for its men and women students. Any co-educational institution of higher education that participates in a federal student aid program must prepare an EADA report on an annual basis. The EADA and graduation rates of student-athletes are available by calling the Coyote Athletics Department at (909) 537-5011.

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Filing a Discrimination, Harassment and Retaliation Complaint by a Student or an Applicant for Admission

Executive Order 1074 was established to provide students/applicants for admission a systemwide procedure to file complaints alleging violations of the California State University (CSU) systemwide policy prohibiting discrimination, harassment and retaliation against students by the CSU, a CSU employee, another student and/or a third party. Protected statuses include: disability, gender, nationality, race or ethnicity, religion, sexual orientation, age, genetic information and/or veteran status.

Information and filing forms concerning a discrimination, harassment and retaliation complaint by a student against the university, its employees, another student and/or a third party are available from the CSUSB Office of the Vice President for Student Affairs. The policy and filing forms can also be accessed at the Student Affairs Policies website.

No student is precluded by Executive Order 1074 from filing a complaint at any time with the U.S. Department of Education, Office for Civil Rights, 50 Beale Street, Suite 7200, San Francisco, CA 94105, telephone (415) 486-5555, TDD (877) 521-2172, or in court, where civil law remedies, including but not limited to injunctions, restraining orders or other remedies or orders, may also be available.

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To request a paper copy of this document, contact the Director of The office of the Registrar at (909) 537-5202.

California State University, San Bernardino

Office of Admissions & Student Recruitment

5500 University Parkway, San Bernardino, CA 92407

p-909.537.5188 f-909.537.7034

updated October 8, 2013

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